Proficiencies
- Product Testing + Troubleshooting
- Documentation Development
- Project Management
- User Assistance
- Research + Analysis
- Accessibility Integration
- Technology Implementation
- UI/UX + Process Optimization
- HTML/CSS + Markdown
- Shopify + Github
Professional Experience
Bows and Arrows Coffee Roasters2018 – 2020
Orders and Shipping Logistics, Shopify + Shipstation
- Established traceable, error-free shipping strategy
- Managed production inventory, online product, and provided customer support
- Developed simplified, yet more robust, order-to-production workflow
- Launched an integrated, online wholesale ordering platform
- Produced thorough documentation on production and ordering systems
University of Victoria, Technology Integrated Learning2017
Research Assistant/Campus Support
- Performed research into accessible learning technologies
- Investigated new technologies and tested platform updates
- Aided campus individuals in using university software and productive tools
Distinctive Collection2015
Aston Martin and Bentley Detailer, Lot Attendant
- Developed service detailing instruction manual
- Assisted in management of parts department
- Provided exceptional customer service through detailing, shuttling, and vehicle deliveries
N+1 Design Consulting2014 – 2015
Mechanical Engineering Technologist
- Involved with actuation concept design
- Developed technical drawing documents and models
- Reverse engineered components for integration
The House Coffee Sanctuary2010 – 2014
Assistant Manager, Mechanic
- Developed competition grade coffee production and training
- Operated shop with lean manufacturing principles
- Progressed into secondary role as equipment mechanic, involving a small-form boiler, related plumbing and electrical, and grinder maintenance
Gen Properties2007 – 2013
- Built and established computer systems
- Provided ongoing computer maintenance
Education
University of Victoria2017
- Bachelor of Engineering – Mechanical, 3rd year
- Transferred via Camosun Engineering Bridge program, 2016
Southern Alberta Institute of Technology2012 – 2014
- Mechanical Engineering Technology Honours Diploma
- Major in design and analysis
- Designed vehicle crash structure for Capstone project
- Student member of ASET
- Recipient of the Standen’s Limited award, the Cadmus – Calgary Foundation award, and the Jason Lang scholarship
Additional Skills and Interests
- Highly interested in education, computing, photography, automotive technology, interior design, audio, travel, culinary, hands-on learning